Call BCRM on 0117 301 8605 or click here to email us

Patient Support

We appreciate the having fertility problems or undergoing treatment can be emotionally challenging. Providing support is an important aspect of the care we provide and would encourage you to use our counselling support service.



Patient and Treatment Support for patients with fertility problems

Patient Support is a service offered to all BCRM patients. It can be accessed right from the outset when you first come to the clinic; during any investigations and tests you may have; and then during any treatment that you may undergo.

As part of our Patient Support Team, Wendy Martin, our in-house specialist Fertility Therapist appreciates that patients come to BCRM with only one aim in mind – to have a baby. She understands that this process can sometimes be challenging and difficult. She can help support you as much possible while you work towards that goal.

Patient Support is a confidential service and is separate from your medical investigations and treatments. Wendy is a BICA accredited specialist fertility counsellor with many years experience. Wendy will focus on the emotional, social, relational and psychological difficulties which you may encounter whilst trying for a baby.

She offers a range of tools and techniques tailored to help you improve the quality of your experience, all designed to help you maintain the optimum quality of life. These include any combination of the following:

  • Counselling which gives you the opportunity to talk through with her your thoughts, experiences and feelings and any concerns you may have. You don’t have to be ‘in crisis’ to access the service.
  • Positive Psychology Techniques to harness your inner strength and help maintain a good quality of life at different stages of treatment.
  • Coping Strategies Stress Management and Relaxation Techniques to enhance wellbeing.
  • Distraction techniques to help take your mind off your thoughts at difficult times.
  • Self-hypnosis to increase self-confidence and help with sleep.
  • Mindfulness to calm you and help make your fertility path a little less stressful.
  • Communication Tools and Strategies to help you to express your experience with others e.g. your partner, family, friends and colleagues etc.
  • A Chance to Explore Differences and find out why you might be coping differently to your partner.
  • Decision-making and helping you look forward to the next step.
  • Hypnotherapy and Relaxation Techniques to help relieve anxiety and distress about the treatment.


How to access Treatment Support

Directly by contacting the Administration Team on 0117 4146888

In person at our Reception Desk

Email: info@BCRM.org.uk

You can then book a Treatment Support session so that we can get to know you and understand your current needs. Together we can identify what might be helpful. You can either come to BCRM for your session or speak to us over the phone if you prefer.

BCRM are pleased to offer a one hour session of Treatment Support or Counselling during your investigation stage; then once you start treatment you can have a further 3 sessions for each cycle of treatment you may have. Treatment support is available for up to 6 months after any treatment has finished – whatever the outcome we are here to support you.

Further sessions in addition to those provided free of charge are available on a self-funding basis at £45 per session.